Selasa, 15 Februari 2011

Marketing Pilgrim Published: “CMO Survey Results Reported” plus 5 more

Marketing Pilgrim Published: “CMO Survey Results Reported” plus 5 more

Link to Andy Beal's Marketing Pilgrim

CMO Survey Results Reported

Posted: 15 Feb 2011 07:13 AM PST

The CMO Survey from Duke University's Fuqua School of Business and the American Marketing Association is a comprehensive look into the minds of C-suite marketers like few others. The press release for the survey describes the participants

The CMO Survey, is a nationwide poll of chief marketing officers (CMOs) conducted twice annually by Duke University's Fuqua School of Business and the American Marketing Association since 2008. The most recent CMO Survey queried 3,778 top marketing executives at Fortune 100, Forbes Top 200 and CMO Club companies from Jan. 11-28.

It looks like the C-suite marketing set is optimistic about social media which comes as no surprise because even if you weren't you couldn't say it because you would be laughed out of the business (doesn't mean that you would be wrong but don't' dare swim upstream in social media waters!). Spending looks to increase over the next few years.

What is not happening though is the clean integration of social media into overall company and marketing strategies.

This is likely to be attributed to the 'newness' of it all. In fact, I would have to question those who rate their integration as very effective because that smacks of having it all figured out. Tough to have something that is constantly changing all figured out. I would say that strong marketers are never satisfied with integration efforts because it is a difficult think to do when all the rules are set. There is little in the social media realm that has a standard result so this moving target will always be hard to hit.

One other area of interest is the apparent slow down in hiring activities. Did companies already staff up last year or is part of the strategy in marketing to make due with what you have so you can keep budgets in line? What's your thought on this one?

There is a lot of information in the survey and you can get the results here.

What is your level of confidence moving forward as a marketer? Are you seeing improvement? If so, where? What else needs to happen to move the needle in the future? Tell us in the comments.


Citysearch Enters Daily Deals Fray

Posted: 15 Feb 2011 05:35 AM PST

It's getting pretty crowded in the daily deal space these days. Groupon and LivingSocial are big enough and backed by big bucks but the hundreds (maybe thousands) of variations on the theme are making it pretty messy in the deal of the day space.

Today add to the list Citysearch. They are taking a slightly different approach in that they will serve as a deal aggregator. MediaPost reports

Citysearch plans to unveil a daily deals offering and mobile platform Tuesday that automatically pushes coupons to consumers based on location.

As more businesses drive consumers from the Web into physical stores through local coupon campaigns, Citysearch will tap its CityGrid Media advertising network, which includes thousands of advertisers, to aggregate deals. It also signed with Groupon and The DealMap for the same purpose. The company plans to expand its network in the future.

Skyhook will integrate its location engine into the deals by Citysearch for Android. At launch, the mobile application becomes available on Android and iPhone.

As this social media phenomenon of daily deals continues to evolve this will not be the last of many variations on the theme. How Citysearch approaches the space will likely determine its success although, honestly, it is not usually top of mind like it once was for consumer information. Will this type of offering put it back on the map, so to speak?

Despite a crowded field, technology built into Citysearch’s app, which automatically pushes the coupon to the consumer after opting in, could provide the key to success. JP Bedoya, senior director at Citysearch, says the application also relies on “smart type ahead” technology, which makes suggestions on possible places and deals, based on location or topic.

"Smart type ahead" technology, huh?

There will be the opportunity to opt-in for location-based offerings automatically or a user can do the old-fashioned type in their location. Honestly, I sure hope that the mobile identification aspect works better than the desktop locator which gave me deals in a town that is 45 minutes from where I am typing this (and I have never been to but who's counting).

How much room is there in the daily deal space? What are you interested in with regard to a daily deal offering? Is the Groupon way good enough? Are you looking for as many options as you can handle or is this starting to feel a bit cluttered already?

Your thoughts?


Vast Majority of UK Mobile Minutes Spent on Facebook

Posted: 15 Feb 2011 04:49 AM PST

Sometimes there are results or measurements that make you stop for a second and wonder exactly what it means. The chart below comes from comScore via Silicon Alley Insider and shows how those in the UK spend their time on mobile devices. Note from SAI site: ComScore’s UK data is unique because it has access to anonymized mobile web data through the country’s five mobile operators.

With Facebook being so far ahead of all other sites combined you do have to take a step back and wonder just what is next in the mobile space. Since advertisers go where the people are it looks like Facebook is in pretty good shape, huh?

Wonder what these numbers look like for other countries? What are your thoughts?


Behavorial Advertising Takes Another Hit from Washington

Posted: 14 Feb 2011 05:23 PM PST

This morning, Sen. Al Franken (D-Minn.) was named chairman of a new Judiciary subcommittee for Privacy, Technology and the Law. The list of activities that the committee will oversee is a long one and it includes the collection of information for behavioral advertising and privacy in social networks.

Says Franken:

“The boom of new technologies over the last several years has made it easier to keep in touch with family, organize a community and start a business. It has also put an unprecedented amount of personal information into the hands of large companies that are unknown and unaccountable to the American public. As chairman of this new subcommittee, I will try to make sure that we can reap the rewards of new technology while also protecting Americans’ right to privacy.”

All of this comes only days after two “Do-Not-Track” bills were introduced in Congress.

Jackie Speier, a congresswoman from California introduced the “Do Not Track Me Online Act of 2011.” The act would give the FTC the power to force companies to offer an option that allows consumers to opt-out of internet tracking. A statement from Speier’s office went so far as to say, “Failure to do so would be considered an unfair or deceptive act punishable by law.”

On Thursday, Rep. Bobby Rush reintroduced his privacy bill which would require companies to get consent from any consumer they wished to track.

And that’s not all. Washington watchers say that a few more Representatives and Senators will be submitting their privacy bills over the next week such as Rep. Ed Markey who will introduce a bill specific to online privacy for children.

Privacy on the internet has become an oxymoron and it is about time that the laws caught up to the technology. In the meantime, internet companies are taking it upon themselves to put privacy protections into place with browsers that allow for opting out of tracking and stricter rules regarding the use of collected data.

But with so many government officials spearheading their own agendas it’s hard to imagine that any one of them will succeed in putting a reasonable plan into place. Certainly not any time soon.

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Let the Google v. Content Farm Games Begin!

Posted: 14 Feb 2011 01:21 PM PST

Google has announced an interesting Chrome extension with regard to content farms and their pesky low quality content. Essentially, Google is saying that you can remove certain sites from your own search results because you don't want to be bothered with that craptent. In exchange for this ability, Google gets to see what you think falls into this craptent category and then sees if there is enough to merit an algorithmic change based on these results.

The Google blog tells us the following

We've been exploring different algorithms to detect content farms, which are sites with shallow or low-quality content. One of the signals we’re exploring is explicit feedback from users. To that end, today we're launching an early, experimental Chrome extension so people can block sites from their web search results. If installed, the extension also sends blocked site information to Google, and we will study the resulting feedback and explore using it as a potential ranking signal for our search results.

If you would like to get the extension you can here.

Now, this idea is intriguing because it appears as if Google is saying "Crap, we can't really tell craptent from content either, can you help us out?" It's an interesting approach from a company that has pretty much dictated to the world what it should or should not deem appropriate based on its algorithm being smarter than all humankind combined (ok, that wasn't fair but I said it anyway :-) ). If I read that correctly, even having actual human input is considered an algorithmic event by Google. How dehumanizing! Thanks Google!

Another possible outcome? Job growth. Good thing Demand Media just got that IPO cash and Associated Content has the Yahoo! cash store to withdraw from because now they can both hire a whole wave of people for as little as possible to submit each other's content to Google so they can effectively review spam the competition away! Neat-o!

Maybe that's Google's end game in all of this. They know that if they open this door then it will start the 'Gunfight at Craptent Corral' which could mortally wound the purveyors of slick SEO'd content that makes Mr. Algo happy but leaves intelligent human beings hungry for content that isn't paid for by the keyword. Let them kill themselves in the SERP’s and Google is just an innocent bystander helping the world get good information that is done in complete sentences and with limited typos.

Now imagine this idea taken to the next level. What a great chance for the New York Times, Wall Street Journal and others to take aim at the Huffington Post. Now we're talkin'!


Twitter Makes (More) Money

Posted: 14 Feb 2011 12:59 PM PST

Speaking at the Mobile World Congress in Barcelona this week, Twitter’s CEO Dick Costolo said that the service is “already making money.” But as the reporter for The Wall Street Journal pointed out, he didn’t specify whether that was income or profit.

Let’s go with profit, as Twitter is now poised to raise the cost of their Promoted Trends from $70,000 to $80,000 a day to a potential $120,000 a day. Since the ad space routine sells out, it sounds like a case of what the market will bear. Now all Twitter has to do is find a way to personalize the delivery so they can sell more than one trend slot a month.

Costolo told conference attendees that Twitter is growing at a “ridiculous rate,” and that more and more, people are using the service to communally celebrate individual events. This certainly was true during the Super Bowl where tweeters broke a record by sending through 4,064 Tweets per second during the final moments of the game. Not that all of the Tweets of the day were about the game. The commercials and the half-time performance accounting for a huge percentage of the day’s chatter.

No doubt there are plenty of people using Twitter, but the Promoted Trends slot has a downside. It can only be seen when using Twitter’s home page. With 40% of Tweets coming from mobile devices and many more people using facilitators such as HootSuite, how many users actually see these Promoted Trends on a daily basis? Apparently, it’s enough people to allow for a generous price hike.

Have you ever clicked on a Promoted Trend? I’ll admit that I had to click on today’s just to see who in the world was promoting a heart shaped pizza.

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