Senin, 20 Desember 2010

Marketing Pilgrim Published: “Men More Dependent on Social Networks” plus 2 more

Marketing Pilgrim Published: “Men More Dependent on Social Networks” plus 2 more

Link to Andy Beal's Marketing Pilgrim

Men More Dependent on Social Networks

Posted: 20 Dec 2010 06:52 AM PST

If you were to venture a guess about what gender would have a greater percentage of its members saying it couldn't live without social media what would you choose. At the risk of being called a sexist (fill in the blank), I immediately think women. Well, girls, as my wife found out long ago, I can be wrong on more than a few occasions.

eMarketer reports on a study that was done by StudyLogic for Sheraton Hotels and Resorts. It looks like men are the ones who have more of a social media need if we were to base everything on this study (which we won't but who's counting?). The results are in answer to the question of if you were not able to access social networks for several days.

Really guys?! Of course, on the other end of the spectrum the tough guys who could live without it outnumber those women feeling the same way. Oh well, I suspect there are a million different thoughts on why this happened so let us know in the comments, please.

The second half of that chart is what should really catch a marketer's eye. The dependency on social media is much greater the younger the audience is. I often wonder if that will remain the same as that group ages or will they tire of it. If they do tire of the whole social networking game will their numbers start to reflect those seen in the older group now? These are all crystal ball type questions but ones that are of critical importance to the marketers of today and tomorrow.

Another area the study addressed was the frequency with which these groups accessed their social networks and once again the men win. Makes sense considering how wobbly kneed we apparently get if our social networks are taken away from us for any reason. Geesh.

While there is no surprise in how this dependency lessens in older folks the contrast is pretty stark. I wonder once again if this will hold true as younger people get older and their lives change with the things life either offers or throws at them. I know I am VERY different from when I was in my twenties and that has not always been a conscious act, it just happens.

So how do you view these findings? Are they what you would expect? How do they impact marketing in general? Do you think that these numbers will hold as young people get older? We would love to get your take on this.


The JCPenney’s Facebook Shopping “Experience”

Posted: 20 Dec 2010 06:08 AM PST

Some of the big news coming out of Facebook is their move into having full-blown stores by retailers inside their Fan / Like Pages. This is the new social commerce that many are talking about these days and it appears to be poised to bring a lot of money to retailers and Facebook alike: if it worked.

Before I share my experience with trying to "shop" at JCPenney on Facebook let's hear the corporate view of what is trying to be done. Bloomberg Businessweek reports

Facebook is ramping up efforts to entice companies such as Delta Air Lines and J.C. Penney to sell wares on its pages and convert more of its 500 million users into online shoppers.

Managers at the Palo Alto (Calif.)-based social network have met in the past month with more than 20 companies, said David Fisch, who runs a newly formed commerce partnerships group at Facebook. The aim is to help retailers set up shop on its pages and build tools that let Web users interact while buying.

Facebook is adding e-commerce features to attract users, keep them logged-on longer, and generate higher advertising sales. The effort may turn the company into an online shopping alternative to retailers such as eBay, says Sucharita Mulpuru, an analyst at Forrester Research .”It’s not natural to go to Facebook to shop—yet,” says Mulpuru, whose firm is based in Cambridge, Mass. “But it’s not a long step.”

Well, what better way to see how something like this works than to try it yourself right? Let the games begin!

First, I go to the JC Penney Fan Page and go to the Shop tab. So far, so logical. I am met with this next screen.

Well, since I am shopping for others or I am just not interested in sharing this with others I hit "Don't Allow". Now, at this point I figure my shopping days at the Penney Facebook store are over because I have broken the #1 rule in "Zuck's Rules of Doing Anything on Facebook" which is "All users must give all information they can to Facebook at all times just because." It allowed me to move on with my shopping experience,when I got this screen. Let’s just say it allowed me to move on because the next experience I was in for had little to do with shopping.

I actually thought “Gee, maybe I can still play in Facebook without giving up the data farm.” Then I went to actually purchase items and things only went downhill from there. Half of the items I tried to "Add to my bag" were not available while anything else I tried to put in my bag would act as if it was there but when I checked the bag it would say it was empty. I kept fighting becasue I blog about this stuff but my suspicion is that the average user called it a day by now and left in frustration.

So I figured I would check out the wall and what do I find? Complaints, spam, and this interesting status update from Facebook that not only promotes JCPenney's Facebook stores but other places I could try as well!

So while I can see that this is a great theory, I honestly can't believe that this was let out into the wild in this kind of disarray. Not only did it not reflect well on JCPenney but with Facebook it showed just how unwieldy and difficult a page like this can be because it becomes less about the brand and more about the brand's problems (delivery, bad customer service etc etc)

So my question is this. Did I have this experience because I did not allow JCPenney and Facebook to take information and parade my activities to everyone I know? I actually hope so because if this is how this store experience works in general then this needs to go back to the whiteboard.


The Top 7 Pitfalls of Affiliate Marketing for Publishers

Posted: 20 Dec 2010 04:04 AM PST

Running affiliate offers on your website can be a fun and rewarding experience, but there are quite a few challenges for you on your road to strike it rich. To help you on this journey, I’ve compiled a list of the top 7 pitfalls of affiliate marketing for publishers.

While this list is by no means comprehensive of all the challenges you'll face in your campaigns, it's a good place to start and might help you avoid some headaches along the way.

Also, check out my companion post The Top 6 Pitfalls of Affiliate Marketing for Advertisers.

1. Canceled transactions

Making money on your affiliate offers has a lot to do with the volume of traffic to your website. To crank up your earnings you might venture into purchasing traffic through PPC or some other medium. Before starting your new campaign you need to be aware that some of your "conversions" may be canceled before you get your first check.

Advertisers often have the ability to cancel transactions several days or more following the end the month. If you start dumping a bunch of PPC money into driving traffic to your site based on ROI derived from estimated commissions, be warned that many of your transactions could be canceled leaving your monetization model worthless. Be cautious and watch canceled transaction rates very closely during the first few months so you'll know your PPC investments will net a return.

2. Fake EPC

EPC refers to earnings per 100 clicks and is a metric used by many affiliate networks to help differentiate between advertiser offers.

Before you go out and start promoting offers with the highest EPC, you should take note of a few points.

If the offer is new, the advertiser may just have a hand full of affiliates with good conversion rates resulting in a high EPC.

Additionally, if many of the advertisers' affiliates are running sites where the product or service is discussed in detail, the visitor is much more likely to make a purchase than if they had visited through a traditional banner ad. Try to find examples of affiliates promoting the offer in the wild before making your decision.

On the more nefarious side of things, and as @affiliatetip pointed out to me Tuesday night, advertisers can also use PPC campaigns with high converting keywords to send traffic to their own affiliate program and drive up their EPC. To be fair, advertisers may also just have a high number of (or a few high volume) affiliates who send PPC traffic from high converting keywords, thus inflating the aggregate EPC.

While EPC may be a guide for the profitability of offers, just keep in mind there are a lot of factors that can influence it. Try to stick to picking offers you think will convert with your visitors. Let everyone else worry about their own results.

3. Many programs want traffic now

If you're new to affiliate marketing and you want to start building a website around a specific offer, you should do your research on the offer ahead of time. Many top affiliate programs will require you to have an existing website and can even include traffic minimums. Do your research on offers and requirements before spending a lot of time on your website and strategy. There's nothing more frustrating than building a campaign around a specific offer only to realize you don't meet the traffic requirements. You might need a few backup plans to your target offer as you ramp up your traffic.

4. Impatience

This was a big theme of Austin's @imarketingparty on December 14th as emphasized by @affiliatetip of Affiliate Summit and @DushR of ClickBank. Just because your campaigns are not working initially, does not mean it's time to give up.

To quote Texas oil tycoon Ross Perot "Most people give up just when they’re about to achieve success. They quit on the one yard line. They give up at the last minute of the game, one foot from a winning touchdown."

Before you declare a specific campaign a failure or affiliate marketing in general a waste of time, think to yourself, did I really do all I can do to make this a success? Is there something I could try differently or test to improve my profitability? How much time did I spend on the couch when I could have been working on my campaigns?

While the 2 hour work week sounds good, most people find success after a lot of hard work, a good measure of pain and a whole lot of patience.

5. Not picking a relevant offer.

As we discussed already, picking an offer is a lot more than just picking the offer with the highest EPC. When you're on your hunt for the perfect affiliate offer, make sure to find offers that are relevant or at least complimentary to your site.

Just because the Plasma TV site pays 50% commissions does not mean this is the best offer for you. Evaluate your site and make sure to pick offers that fits the mindset of your visitors.

As always, test a variety of offers to find the one that generates the highest EPC for you.

6. Laziness

Just because your campaigns are up and running, you're generating profits and you're cruising around the Caribbean in a 100 foot yacht, this is no time to rest on your laurels. You could be cruising around in a 150 yacht if only you'd spend a little more time on your site.

Don't forget, that what works today may not work tomorrow. Watch all your campaigns closely. Become intimate with your ads and your advertisers. Join advertisers' press release feeds, ask about new products, update pricing data as needed and make suggestions. If the advertiser has a seasonal offer or one that expires, make sure to set a reminder to update your ads after the offer is over.

Nothing will drop your EPC faster than running the wrong offer on your site.

7. Not shopping around.

So you've found an offer that works, now what? More golf?

Actually, it's time to shop your traffic around.

Start by running your current advertiser(s) in even rotation with competing advertisers. Identify the EPC of each. Contact all advertisers and request bids for increased commissions. When the bids come in, calculate the revised commissions into your EPC formula and presto-chango you should have your winner.

Keep good relationships with your old advertisers. You never know when you might want to run their offer again. It's also a good idea to run competing advertisers in a lighter rotation than your highest EPC advertisers, but keep in mind you might pay the price of exclusivity for higher commissions.

As always, factor in payment schedules and affiliate support into your decisions on offers. When something goes wrong (and something will), you want a partner who will pick up the phone and make things right.

****************

So what about you? What pitfalls have you encountered with your affiliate marketing campaigns?

Don’t forget to check out my companion post The Top 6 Pitfalls of Affiliate Marketing for Advertisers.


Tidak ada komentar:

Posting Komentar